VITA Digital Productions Virtual Walk DVD FAQ Frequently Asked Questions

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Can I burn the download to a DVD and play it?
I have an iPad - how do I download videos?
Is Paypal Safe?
How Fast Do You Send Me the Download Link?
Can I View Samples Online?
How Fast Are The Walks?
Which Videos Have Natural Sound?
Will your Video Downloads Play on My Computer or Laptop?
Why do you only accept Paypal for International orders?
I Don't Have a Treadmill...
Will These Work for People With Mobility Issues?

Can I burn the download to a DVD and play it with my DVD player?

Short Answer: No - not unless you know how to convert video files from one format to another.

Our Download versions are in an Apple Computer format known as m4v. They are designed to play on any computer in the world that has either the iTunes player, the Quicktime player, or the VLC player (all are free downloads). They are not in the correct format for playing on a DVD player.

If you want to play any of our videos on a DVD player, the easiest method is to purchase a DVD from us at http://www.vitadvds.com.

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I have an iPad - how do I download videos?

As far as we understand it, the iPad was programmed to only allow downloads from the iTunes Store! There is a work-around though:

Download our Virtual Experience Video files to another computer or laptop (Mac or PC), put it in your iTunes folder, and then sync your iPad to that iTunes folder.

We regret that iPad users have to use this circuitous route.

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Is Paypal Safe?

I've heard some negative comments about Paypal.

Today, Paypal is one of the safest and most secure ways to send a payment over the Internet. We've sold thousands of our DVDs to customers here in the US and all over the world and we've never had a customer report a problem to us with Paypal. In addition to producing and selling our Virtual Experience DVDs, our company also films and sells High Definition Stock Footage which we sell to TV networks and production houses all over the world and we frequently use Paypal to receive large payments for our stock footage. We would never use it unless we ourselves considered it to be completely safe.

With that said, if you would prefer not to use Paypal, and if you're located in the US, you can pay with a check or money order. Please include your Download Title, Your email address, telephone number with area code, and your check or money order. Send to Wayne Jacobs, VITA Digital Productions, 1473 Franklin Hills Ct., Randleman, NC 27317. Sorry, but for International orders, we only accept Paypal.

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How Fast Do You Send Me the Download Link?

You should receive the download link in two ways:

First, when you pay via Paypal, on the final Paypal page after you've paid, look carefully for a link that says, "Return to VITA Digital Productions." Click on that link and it will take you directly to the Download Instructions and link for your video.

Second, as a backup, when we receive the notification from Paypal of your payment, we send you an automated email with the download link and password within a few minutes of receiving your payment.

IMPORTANT: Please make sure that the email address you have registered with Paypal is your current and correct email address, and that your spam filter will allow emails to be received from sales@vitadigitalproductions.com. We can't email you the download link if the email address you registered with Paypal is out of date. Also if you have an active Spam Filter (usually Yahoo, GMail, or Hotmail accounts), our email may be put into your Spam Folder.

If you don't receive an email with your download link within 10 minutes after payment, please either email us at: sales@vitadigitalproductions.com or phone us at: Office- 336.495.5504 or Cell- 336.491.1023

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Can I View Samples Online?

Yes, all of our Virtual Experience Videos have video clips which may be viewed online. Click here to view the clips. or Click here to view our YOU TUBE Video clips.

Remember, these Virtual Experience Videos were filmed with professional TV cameras and are unique - the TV camera is constantly moving the viewer forward, over steps, around corners, past other people. You actually do "feel" as if you are walking in the locale of the DVD.

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How Fast Are The Walks?

Most of our Virtual Experience Videos which are listed as "Virtual Walks" were recorded at 2.5 to 3 miles per hour. "Rome - la Dolce Vita!" is probably our slowest walk, recorded at a speed of about 2.3 miles per hour. Of course, when walking on your treadmill you don't have to match the recorded speed exactly - you may walk slightly faster or slower than the walk was recorded without any problems.

Because many of our customers asked for faster paced walks, we have a new series of Virtual Experience Videos called, "Virtual Jogs & Bike Rides" which are recorded at approximately 10 to 25 miles per hour. We already have almost 10 of these in our Catalog and many more are planned.

We should state, of course, that before beginning any new exercise regime, you should consult with your physician.

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Which Have Natural Sound?

In order to give the viewer the complete "Virtual Experience," all of our Virtual Experience Videos have a Natural Sounds soundtrack that was recorded on site in the country visited. This is a Stereo (most are in Dolby Stereo) soundtrack with all the natural sounds you would hear if you were actually walking in that locale. Depending on the location, you'll hear birds, ocean waves, wind, dogs barking, rushing water in streams, traffic noise, and people speaking in their native tongues as you pass them.

Some of our earlier Virtual Experience Videos, in addition to a natural sounds soundtrack, also have a music track with upbeat music suitable for walking on your treadmill. Two years ago, we surveyed our customers and found that they preferred the Natural Sounds soundtrack, so our most recently filmed DVDs now only feature a Natural Sounds soundtrack.

Our new River Cruise Series Virtual Experience Videos only have a music track.

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I Don't Have a Treadmill...

Can I use this DVD without Exercise Equipment?

Yes, although these Virtual Walk and Bike Ride Virtual Experience Videos were primarily designed for people to use while exercising, other customers have purchased our DVDs to either re-live past trips or as a way to introduce themselves to a locale of a future visit. These customers tell us that our Virtual Experience Videos give them a perspective that traditional travel videos could never create.

In particular, our Cotswold Villages Virtual Walk DVDs, Parts 1 and 2, are possibly the only Virtual Experience Videos available which give a detailed view of 9 beautiful Cotswold Villages.

And our new River Cruise Series is specifically designed to be viewed without exercise equipment.

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Will your Virtual Experience Videos play on my Computer or Laptop?

Which format are they?

All of our Virtual Experience Video Downloads are in 720p High Definition and are encoded in the Apple .m4v format. They will play using either Apple's iTunes Player or Apple's Quicktime player.

Our videos will also play on the VLC media player which is a free download available by clicking here.

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Why do you only accept Paypal for International orders?

Why can't I send a Money Order?

Our bank charges $18.00 to convert other currencies to US dollars - any amount - any currency. Paypal handles the currency conversion with no additional charges or commissions. Therefore, we cannot accept cash, checks, or money orders from International Customers. Sorry.

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Will These Work for People With Mobility Issues?

Yes! In fact, many of our customers have purchased our DVDs for elderly parents who no longer are able to travel. These Virtual Experience Videos can be used to "relive" a memorable vacation or visit a new destination in a unique way.

One customer emailed us, "THANK YOU AND YOUR FAMILY FOR MAKING THESE VIDEOS. I HAVE BEEN ABLE TO TAKE MY ELDERLY GRANDMOTHER ON VIRTUAL WALKS TO DISTANT LANDS THAT SHE WOULD NEVER HAVE BEEN ABLE TO GO BUT HAS ALWAYS DREAMED OF. THE QUIET MOMENTS OF DISCOVERY THAT SHE AND I HAVE SHARED DURING OUR EXPLORATION OF NEW LANDS IS A WONDERFUL GIFT. SHE LOOKS LIKE A CHILD WITH A BRIGHT WORLD AHEAD OF HER. I’M HONORED I CAN HELP FULFILL A DREAM OF HERS. I THANK YOU AND YOUR FAMILY FOR HELPING TO MAKE IT POSSIBLE. NEWEST EAGER FAN, KIMBERLY W."

We strive to create a quality product that can be used and enjoyed by people of all ages and physical conditions.

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VITA Digital Productions

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Click on a Question Below

To go straight to the answer.

Can I burn the download to a DVD and play it with my DVD player?

I have an iPad - how do I download videos?

Is Paypal Safe?

I've heard some negative comments about Paypal.

How Fast Do You Send Me the Download Link?

Can I View Samples Online?

How Fast Are The Walks?

Which Have Natural Sound?

I Don't Have a Treadmill...

Can I use this DVD without Exercise Equipment?

Will your Virtual Experience Videos play on my Computer or Laptop?

Which format are they?

Why do you only accept Paypal for International orders?

Why can't I send a Money Order?

Will These Work for People With Mobility Issues?

MORE VIDEOS COMING!